Last Updated: 28 November 2025
At LAYCRAFT TILING, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, submit an enquiry, or engage our services.
Your name, phone number, email address, home address, and any details you provide when requesting a quote, sending an enquiry, or booking a service.
Details related to your project, such as job address, type of tiling service required, measurements, photos you send us, or any preferences related to your project.
Basic website analytics, such as browser type, device type, and non-identifying usage data. This information helps us improve our website experience.
We do not collect or store sensitive information unless voluntarily provided (e.g., optional project photos).
We use your information only for legitimate business purposes, including:
We do not sell, rent, or misuse your personal information in any way that could cause harm.
We use reasonable physical, digital, and procedural safeguards to protect your data against loss, theft, unauthorised access, or misuse.
While no online service is completely risk-free, we take all reasonable steps to maintain a secure environment.
We may share your information only when necessary, such as:
We do not share your data with advertisers or unrelated third parties.
You may request to:
To make a request, contact us at:
Our website may use basic cookies for analytics or improved functionality. You can disable cookies through your browser settings at any time.
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
If you have any questions or concerns about how we handle your information, please don't hesitate to reach out.
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